Technolgoy Consulting Services firm Swifttech Solutions

Technical Support

Information Technology is at the core of every organization. And organizations are continually challenged by the task of managing the demands of growth along with technology changes. At SwiftTech, we understand this.

Our focus is to keep your IT systems operations available and secure. You need to focus on the everyday demands of running your organization, not your IT. With our Managed Services, we can help you maximize productivity while reducing your operational costs.

Our technology expertise becomes your competitive advantage.

Our Managed Services consists of various service level offerings that provide affordable, proactive IT management and support. Utilizing a unique framework, SwiftTech provides you with a single source of professional expertise and resources to streamline systems management and support functions - all at affordable, predictable prices. Using advanced processes, tools, and methodologies, SwiftTech delivers reliable, dependable services tailored to match your individual IT needs. SwiftTech will help you turn your network and workstations into effective, efficient components of your organization. We will take care of your IT needs so you can focus on running your organization.

Server Management

Around-the-clock coverage to ensure your servers are Available, Stable, and Secure.

All SwiftTech Server Management Plans include:

• · Security Patch Management
• · SQL Server
• · Exchange, IIS, OS Monitoring
• · Backup Monitoring & Notification
• · Anti-virus Software Management & Updates
• · Firmware Management
• · Service Monitoring and Notification
• · Service Availability Monitoring
• · Event Log Monitoring
• · Monthly System Audits
• · 365/7/24 Online Customer Support Portal
• · Discount Off Hourly On-Site Rate

Our Professional and Premium plans also include:

• Unlimited Phone Support
• Unlimited Remote Support
• Unlimited On-Site Support (with Premium Plan)
• Microsoft Exchange Maintenance User Account Administration

Disaster Recovery solutions available. Each month, Detailed Monthly Management Reports are emailed to Server Management clients. This report summarizes server disk space, patches, service requests, threats, backups, and more. This report is also accessible on the customer portal, along with a host of other account details.

Workstation Management

Keeping your desktop systems up and running at maximum efficiency, while increasing user productivity All Workstation Management Plans include

SwiftTech Basic Workstation Plans include:

• Desktop Optimization & Management
• Windows Management
• Anti-virus Software Management & Updates
• Automated Spyware & Adware Removal
• Security Patch Management
• Drive Space Monitoring
• Online Customer Support Portal
• Discount Off Hourly On-Site Rate